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  • - A Study on Combining TQM and BPR in the Norwegian Industry
    af Tor Tonnessen
    777,95 kr.

    In order to stay efficient, companies need to improve their existing business processes on a continuous basis. By using TQM and BPR to represent the two approaches to change Tor Tonnessen contributes to the understanding of the challenges of this integration and shows ways to accomplish a successful synergistic combining of the two approaches.