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Customer Service Essentials

- Lessons for Africa and Beyond

Bag om Customer Service Essentials

A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781641136853
  • Indbinding:
  • Paperback
  • Sideantal:
  • 252
  • Udgivet:
  • 13. august 2019
  • 2-3 uger.
  • 25. november 2024

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- Adgang til 70.000+ titler
- Ingen binding

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Ingen binding og kan opsiges når som helst.

Beskrivelse af Customer Service Essentials

A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences.

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