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Service Level Agreements

- A Legal and Practical Guide

Bag om Service Level Agreements

This pocket guide identifies some of the benefits and the pitfalls that an organisation can encounter when negotiating and drafting SLAs. It provides an overview of SLAs, highlighting typical scenarios that can arise, and provides information on typical solutions that have been adopted by other organisations.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781849280693
  • Indbinding:
  • Paperback
  • Sideantal:
  • 1
  • Udgivet:
  • 14. oktober 2010
  • Størrelse:
  • 178x113x10 mm.
  • Vægt:
  • 110 g.
  • 2-3 uger.
  • 11. december 2024

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Beskrivelse af Service Level Agreements

This pocket guide identifies some of the benefits and the pitfalls that an organisation can encounter when negotiating and drafting SLAs. It provides an overview of SLAs, highlighting typical scenarios that can arise, and provides information on typical solutions that have been adopted by other organisations.

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