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"Originally published in Harvard Business Review in May 2014"--Title page verso.

A leader's singular job is to get results. But even with all the leadership training programs and "expert" advice available, effective leadership still eludes many people and organizations. One reason, says Daniel Goleman, is that such experts offer advice based on inference, experience, and instinct, not on quantitative data. Now, drawing on research of more than 3,000 executives, Goleman explores which precise leadership behaviors yield positive results. He outlines six distinct leadership styles, each one springing from different components of emotional intelligence. Each style has a distinct effect on the working atmosphere of a company, division, or team, and, in turn, on its financial performance. Coercive leaders demand immediate compliance. Authoritative leaders mobilize people toward a vision. Affiliative leaders create emotional bonds and harmony. Democratic leaders build consensus through participation. Pacesetting leaders expect excellence and self-direction. And coaching leaders develop people for the future. The research indicates that leaders who get the best results don't rely on just one leadership style; they use most of the styles in any given week. Goleman details the types of business situations each style is best suited for, and he explains how leaders who lack one or more of these styles can expand their repertories. He maintains that with practice leaders can switch among leadership styles to produce powerful results, thus turning the art of leadership into a science. The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world--and will have a direct impact on you today and for years to come.

Moving beyond mere tolerance Us-versus-them is the costly mind-set in which organizations, communities, and whole nations too often find themselves trapped. In fact, recognizing difference as a "positive" force can bring astonishing value to even the most diverse organizations. In "Us Plus Them," leadership scholar Todd Pittinsky introduces a groundbreaking new science of diversity that: - Debunks the assumption that wherever there is difference there will be inherent tension and animosity- Challenges the effectiveness of our standard attempts to fight prejudice and combat hate in our schools and workplaces, our civic and religious lives- Reveals how we benefit from the mixing of different ethnic, racial, national, social, and religious groups in a globalized world Through a wide range of examples--from Maine and Michigan to Rwanda and Bhutan, and from small-town classrooms to corporate boardrooms--Pittinsky opens our eyes to misunderstood yet useful aspects of us-and-them relations, including many of the neglected positive dimensions of difference. He provides a bold new assessment of the popular and scientific approaches to the issue, proving that it's time to move beyond mere tolerance to build communities in which the two sides of the us-and-them equation engage each other "because they both want to." Much as Martin Seligman and positive psychology have shifted the focus from mental illness to mental "healthiness," this book shifts our mind-set to diversity as a positive force. Understanding the science and practical use of that energy will help us build the schools, neighborhoods, companies, and nations we want, and not simply avoid the ugliest problems of the past. Pittinsky shows us that our great diversity experiment hasn't failed--it hasn't even begun.

"What is management? What is the relationship between management and the society and culture it seeks to direct? How is a business organised, and how can managers use people's strengths more effectively? These and many more questions are discussed in Peter Drucker's classic survey of management thought and practice. Spanning all the main dimensions of management, Drucker used his direct experience as an adviser to businesses, government departments, public institutions, and as a widely sought lecturer to examine evergreen topics in business thinking. Management Essentials is the ideal volume for those who want to experience the essence of Drucker's early thinking in a series of short and cogent essays"--

Five years' worth of management wisdom, all in one place.Audience: Leaders and aspiring leaders, particularly those familiar with Harvard Business Review and who want a collection of 5 years' worth of ideas in management, or those who are new to the magazine and looking for a way to familiarize themselves with its content.

Our free-market capitalist system is the world's greatest driver of prosperity, but it has a dark side. Under intense pressure to make the numbers, executives and employees face temptation to cut corners, fudge accounts, or worse. And in today's unforgiving environment, such lapses can be catastrophic. Fines and settlements have amounted to billions of dollars. Careers and companies have imploded. In High Performance with High Integrity, Ben Heineman argues that there is only one way for companies to avoid such failures: CEOs must create a culture of integrity through exemplary leadership, transparency, incentives, and processes, not just rules and penalties. Heineman, GE's chief legal officer and a member of both Jack Welch's and Jeff Immelt's senior management teams for nearly twenty years, reveals crucial "performance with integrity" principles and practices that you can begin applying immediately, and shows how you can drive performance by integrating integrity systems and processes deep into company operations. Such principles and practices also create affirmative benefits: inside the corporation, in the marketplace and in society. Concise and insightful, this book provides a much-needed corporate blueprint for doing well while doing good in the high-pressure global economy. From our new Memo to the CEO series--solutions-focused advice from today's leading practitioners.

Most people feel at odds with their organizations at one time or another: Managers with families struggle to balance professional and personal responsibilities in often unsympathetic firms. Members of minority groups strive to make their organizations better for others like themselves without limiting their career paths. Socially or environmentally conscious workers seek to act on their values at firms more concerned with profits than global poverty or pollution.Yet many firms leave little room for differences, and people who don't "fit in" conclude that their only option is to assimilate or leave. In Rocking the Boat, Debra E. Meyerson presents an inspiring alternative: building diverse, adaptive, family-friendly, and socially responsible workplaces not through revolution but through walking the tightrope between conformity and rebellion.Meyerson shows how these "tempered radicals" work toward transformational ends through incremental means—sticking to their values, asserting their agendas, and provoking change without jeopardizing their hard-won careers. Whether it's by resisting quietly, leveraging "small wins," or mobilizing others in legitimate but powerful ways, tempered radicals turn threats to their identities into opportunities to make a positive difference in their companies—and in the world.Timely and provocative, Rocking the Boat puts self-realization and change within everyone's reach--whether your difference stems from race, gender, sexual orientation, values, beliefs, or social perspective.

Now that globalization is a reality and cross-border is no longer a discretionary activity, companies need reliable tools to manage the risks associated with doing business around the world. This title is a relevant, practical addition to risk management literature. This book will help readers think about their global business differently, manage them effectively, and develop ways to forecast in which areas they might get into trouble. To support the book there will be an internet-based tool that offers up-to-date risk information by country. This title is the right mix of important new research and practical applicability for readers. It details the risks of doing business overseas and is as valuable to someone in Europe or Asia or in the US. Author, Kurtzman is well-known and respected in both academic and business circles.Since a systematic understanding of global risks is in its infancy, this book has the potential to be the definitive work that transforms the subject. It is packed with international companies including Sumitono Bank, Bre-X, Banco Ambrosiano, Parmalat, Royal Ahold, Barings Bank, Daiwa Securities, BCCI, Lloyd Aero Boliviano, Viacao Aerea, ChuoAoyama, Kanebo, Glo

As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart--with potentially disastrous consequences--and it's the task of perceptive leaders to bring them together again World-renowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organisations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators--leaders who transform conflict so that everyone can move forward together. Through absorbing examples drawn from decades of work with organisational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems. Both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.

In today's information-flooded world, the scarcest resource is not ideas or even talent: it's attention. In this groundbreaking book, Thomas Davenport and John Beck argue that unless companies learn to effectively capture, manage, and keep it--both internally and out in the marketplace--they'll fall hopelessly behind. In The Attention Economy, the authors also outline four perspectives on managing attention in all areas of business: 1) measuring attention2) understanding the psychobiology of attention3) using attention technologies to structure and protect attention4) adapting lessons from traditional attention industries like advertising Drawing from exclusive global research, the authors show how a few pioneering organizations are turning attention management into a potent competitive advantage and recommend what attention-deprived companies should do to avoid losing employees, customers, and market share. A landmark work on the twenty-first century's new critical competency, this book is for every manager who wants to learn how to earn and spend the new currency of business.