Bøger af Freda Hansburg

Two psychologists explain the benefits of refining, enhancing, and applying people skills in professional and personal situations. Includes a five - step plan to develop and practice skills in various settings.

Offers information about how to receive feedback and invite others to give it. This title in one hour duration introduces and teaches participants how to apply, the four fundamental strategies that open up people at work to exchange honest, constructive feedback.

This is a set and includes ISBN: 9780787973551 The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Leader's Guide and ISBN: 9780787973599 The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook.

Bring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to: * assess skill levels for each of the eight PeopleSmart skills.

Teaches you how to communicate in order to make a point clearly, speak our minds, and express our needs. This one hour training program provides strategies for expressing yourself clearly, directly and tactfully.

Teaches you how to communicate in order to make a point clearly, speak our minds, and express our needs. This one hour training program provides strategies for expressing yourself clearly, directly and tactfully.

Offers guidance for working with people we don't like or don't get along with.

Everyone wants to receive feedback, but virtually no one risks giving it. This title introduces and helps the participants learn how to apply, the four fundamental strategies that open up people at work to exchange honest, constructive feedback.

Aims to teach participants the skills they need to successfully resolve conflict and create win-win situations. This book shows how to: get tension right out on the table; figure out what's bothering the other person; and communicate the real, underlying concerns.

The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Leader's Guide Constructive feedback is an essential part of learning, growth, and performance. Too often, though, feedback is withheld. How to Encourage Constructive Feedback from Others, Leader's Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants how to useful feedback from others.Specifically, participants will be introduced to and learn how to apply, the four fundamental strategies that open up people at work to exchange honest and constructive feedback: Invite others to give feedback that's really wanted Develop an on-going commitment to feedback Take into account the needs of the person on the giving end Keep the focus on the future, not the past The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Participant's Workbook Constructive feedback is an essential part of learning, growth, and performance. Too often, though, feedback is withheld. How to Encourage Constructive Feedback from Others, Participant's Workbook from the popular 60-Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will teach you how to obtain feedback useful from others. Specifically, you will be introduced to and learn how to apply, the four fundamental strategies that open up people at work to exchange honest and constructive feedback Invite others to give feedback that's really wanted Develop an on-going commitment to feedback Take into account the needs of the person on the giving end Keep the focus on the future, not the past