Bøger af Dipa Mitra

"Divine Dawning: The Saga of Ramayana" presents the timeless tale of Lord Rama. This poetic journey delves deep into the essence of virtue, epitomized by Rama, a figure revered across ages for his adherence to ethical and moral principles. Throughout the epic, we witness Rama navigating a life filled with trials, yet standing unwaveringly tall against the tempests of adversity. He embodies the ideal son, a devoted husband, a just ruler, and a compassionate brother, showcasing an exemplary character in every aspect of life.The book portrays Rama not just as a legendary hero but as a beacon of ethics, whose actions and decisions provide a guiding light through life's complexities. His conduct in the face of war and conflict highlights his honor and divine nature, even towards his enemies."Divine Dawning: The Saga of Ramayana" transcends mere storytelling to become a vessel of profound life lessons, offering wisdom that resonates beyond religious and temporal boundaries. It encourages the modern reader to explore, internalize, and emulate the virtues exemplified by Rama. This book is not just a recount of an epic; it is a journey through the virtuous saga of a timeless hero, whose ideals continue to inspire and guide humanity through the ages.

Present study has been undertaken on both public and private full cost and low cost airlines operating in India for which Indian Airlines, Jet Airways, Kingfisher Airlines, IndiGo Airlines and JetLite have been taken into consideration. The main objectives of this research are to analyse the efficiency level of these three types of airlines operating in India with respect to their internal and external service quality parameters,to identify the most significant service quality factors and their impact on both internal and external customer satisfaction in three types of airlines and to develop a framework which may help to initiate some adequate measures so that all three kinds of airlines operating in India can achieve their desired passenger service quality. The respondents have been selected by random sampling method; Data Envelopment Analysis, Factor analysis, Multiple Regression Analysis have been used to analyze the data. The diverse findings in the context of internal and external service quality in Indian domestic airlines sector research lay the foundation for future investigation in a very promising but highly complex world aviation market.