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Definitive Guide to IT Service Metrics

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Used just as they are, the metrics in this book will bring many benefits to both the IT department and the business as a whole. Details of the attributes of each metric are given, enabling you to make the right choices for your business.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781849284059
  • Indbinding:
  • Paperback
  • Sideantal:
  • 316
  • Udgivet:
  • 30. august 2012
  • Størrelse:
  • 153x228x17 mm.
  • Vægt:
  • 432 g.
  • 8-11 hverdage.
  • 6. december 2024

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Used just as they are, the metrics in this book will bring many benefits to both the IT department and the business as a whole. Details of the attributes of each metric are given, enabling you to make the right choices for your business.

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